Legal Legal

Delete your account

1. How to request deletion

1.1 Send an email to support@treema.ai.

1.2 The request must be sent from the email address associated with the account you want to delete. Requests sent from any other email address cannot be processed.

1.3 Include in your email:

  • your full name;
  • the message “I request to delete my Treema HQ account”.

2. What happens next

2.1 We will review and process your request within 7 business days.

2.2 You will receive a reply to the same email address once the deletion is completed.

3. What will be deleted

  • account profile and all personal data;
  • messages and files;
  • booking history;
  • usage data, after 90 days.

4. What is retained

4.1 Note: tax records required by UAE law will be retained.

5. Who you are contacting

Treema Tech Ltd
Unit GA-00-SZ-G0-RT-147, Innovation Hub, DIFC
Dubai, United Arab Emirates
License No. CL10409

For questions: support@treema.ai.

The documents behind this page are the Privacy Policy, the Terms of Service and the Platform Subscription Terms. Where this page and one of those disagree, the document governs.

Ready to send it?

Write from the email address associated with the account, with your full name and the sentence above.