Team Suite
The work behind the stay.
Your operation runs in one system — rooms, maintenance, people, checklists and chat. Use it so every job has an owner, an address and a time it is due.
01Set up your building
See how locations work
Locations
The property mapped as buildings, floors and rooms, so every task has an address.
What it does
- Building → floor → roomA flexible tree that matches your property.
- Non-residential spacesThe warehouse, staff parking and the plant room are proper locations.
- Fast setupGenerate a floor in one line, import from Excel, or copy another property.
- Statuses at a glanceClean, dirty, being cleaned, inspected, minor or major repair.
- History per spaceRead everything that ever happened in a room.
- Maintenance reportsExport to Excel or PDF, with tasks and photos grouped by space.
Where hotels use it
- A deep clean across a whole floor
- A repair in a single suite
- The rooftop plant room
- Staff parking and back of house
- Evidence for a brand audit
02Onboard your team
Team settings
People, roles and access, set per hotel and per module.
What it does
- In-system onboardingA guided walkthrough in every module, with progress visible.
- Roles per moduleInbox, storefront, tasks and knowledge base set to Admin, User or No access.
- Roles per hotelThe same person can manage one hotel and only read another.
- Access by hotel or for HQOne property, or every property in the workspace.
- Invite by emailProfile and rights are set before the invite goes out.
- Deactivate and restoreTurn access off without losing the configuration.
Where hotels use it
- A shared reservations desk across the group
- A housekeeper who sees one hotel
- A seasonal hire, switched off in November
- A cluster engineer covering three sites
03Stay ahead of repairs
See how recurring tasks work
Recurring tasks
Any job that repeats raises itself on schedule, with its checklist attached.
What it does
- Your own scheduleRepeat on the days and times your standards require.
- A checklist per roundEach round opens with its steps, ticked off on the floor.
- Photo, note or pass/failAny step can require evidence before it closes.
- Assigned and locatedEvery round has an owner and an address.
- A record every timeCompleted rounds are stored with their date and who did them.
- Nothing to rememberThe work raises itself instead of waiting for someone.
Where hotels use it
- The night shift walk-round
- HVAC and filter rounds
- Plumbing and water temperature
- Smoke detectors and fire exits
- Pool and spa readings
- Lift inspections
- Kitchen cold-chain logs
04Run your dailies
See how checklists work
Checklists
Your SOPs, opened on the phone at the start of every shift.
What it does
- Import your SOPsBring existing standards in rather than starting from a blank page.
- Steps that cannot be skippedOrder is kept, and required steps must be answered.
- Proof, not a tickA photo, a note or a pass/fail stored against the shift and the person.
- Opens on scheduleEach list appears at the start of the shift it belongs to.
- Assigned by floor or shiftGiven to the person doing the work, not to a group.
- One standard, every timeA new cleaner and a ten-year veteran finish a room the same way.
Where hotels use it
- Room turnover and stay-over cleans
- Housekeeping deep-clean rounds
- Night audit, cash-up and handover
- Supervisor spot-checks and QA
- Lost and found, logged and stored
- Kitchen temperature logs
05Hand over the shift
See how team chat works
Team chat
Shifts and handovers in a workspace the hotel owns, not on a personal phone.
What it does
- Channels and direct messagesOrganised by department, plus one-to-one.
- Private and read-onlyLock a channel, or publish announcements nobody can reply to.
- Voice, transcribedRecord a voice note and read it back as text, in your team’s language.
- Talk becomes workA spoken or typed request becomes a task in one tap.
- Search everythingIncluding voice transcripts, straight to the message.
- Owned and controlledRemoving a person revokes their access, and the record stays.
Where hotels use it
- A hotel-wide notice in the announcement channel
- Finding a colleague in another department or hotel
- Keeping guest and shift details off personal phones
- Seeing a request was actioned, not just “I texted them”
Hospitality is a people business.
Meet our team to talk through what running Treema at your hotel would look like.